{"id":698,"date":"2025-09-11T18:12:50","date_gmt":"2025-09-11T18:12:50","guid":{"rendered":"https:\/\/calidum-boutique.com\/?page_id=698"},"modified":"2026-01-05T16:46:58","modified_gmt":"2026-01-05T16:46:58","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/calidum-boutique.com\/hr\/privacy-policy-2\/","title":{"rendered":"Pravila privatnosti"},"content":{"rendered":"<h2 id='privacy-policy-for-calidum-boutique-suites'  class=\"wp-block-heading\">Politika privatnosti za Calidum Boutique Suites<\/h2>\n\n\n\n<p><strong>Datum stupanja na snagu:<\/strong> 11.09.2025<\/p>\n\n\n\n<p>Dobrodo\u0161li u <a href=\"https:\/\/calidum-boutique.com\/\">https:\/\/calidum-boutique.com\/<\/a> (\u201cWeb stranica\u201d), u vlasni\u0161tvu i pod upravom <strong>Calidum Boutique Suites<\/strong> (\u201cmi\u201d, \u201cnas\u201d ili \u201cna\u0161\u201d).<br>Posve\u0107eni smo za\u0161titi va\u0161ih osobnih podataka i po\u0161tivanju va\u0161e privatnosti. Ova Pravila o privatnosti obja\u0161njavaju kako prikupljamo, koristimo, dijelimo i \u0161titimo va\u0161e osobne podatke kada pregledavate na\u0161u web stranicu, vr\u0161ite rezervaciju ili boravite u na\u0161em smje\u0161taju.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id='1-personal-data-we-collect'  class=\"wp-block-heading\">1. Osobni podaci koje prikupljamo<\/h2>\n\n\n\n<h3 id='a-data-you-provide-directly'  class=\"wp-block-heading\">a) Podaci koje izravno dajete<\/h3>\n\n\n\n<p>Prikupljamo osobne podatke kada napravite upit, rezervirate ili boravite kod nas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Podaci za identifikaciju gosta:<\/strong> puno ime i prezime, adresa e-po\u0161te, broj telefona, dr\u017eavljanstvo (ako je to zakonom propisano)<\/li>\n\n\n\n<li><strong>Detalji rezervacije:<\/strong> datumi prijave i odjave, broj gostiju, smje\u0161tajna jedinica, posebni zahtjevi<\/li>\n\n\n\n<li><strong>Podaci za naplatu:<\/strong> adresa za naplatu, podaci o ra\u010dunu<\/li>\n\n\n\n<li><strong>Podaci o pla\u0107anju:<\/strong> na\u010din pla\u0107anja i status transakcije<br><em>(podaci o platnoj kartici sigurno se obra\u0111uju od strane tre\u0107ih pru\u017eatelja usluga pla\u0107anja i mi ih ne pohranjujemo)<\/em><\/li>\n\n\n\n<li><strong>Podaci o komunikaciji:<\/strong> poruke, upiti, recenzije i korespondencija s korisni\u010dkom podr\u0161kom<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 id='b-automatically-collected-data'  class=\"wp-block-heading\">b) Automatski prikupljeni podaci<\/h3>\n\n\n\n<p>Kada koristite na\u0161u web stranicu, automatski prikupljamo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tehni\u010dki podaci:<\/strong> IP adresa, vrsta preglednika, vrsta ure\u0111aja, operativni sustav<\/li>\n\n\n\n<li><strong>Podaci o kori\u0161tenju:<\/strong> posje\u0107ene stranice, vrijeme provedeno na stranicama, URL-ovi koji preporu\u010duju, interakcije<\/li>\n\n\n\n<li><strong>Kola\u010di\u0107i i podaci pra\u0107enja:<\/strong> podaci o sesiji, postavke, analiti\u010dki identifikatori<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 id='c-data-from-third-parties'  class=\"wp-block-heading\">c) Podaci tre\u0107ih strana<\/h3>\n\n\n\n<p>Osobne podatke primamo od pouzdanih partnera, uklju\u010duju\u0107i:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Online putni\u010dke agencije (OTA)<\/strong> (npr. Booking.com, Airbnb, Expedia):<br>ime gosta, kontaktni podaci, podaci rezervacije<\/li>\n\n\n\n<li><strong>Upravitelj kanala \/ OTA sustavi za sinkronizaciju:<\/strong><br>sinkronizacija rezervacija, dostupnost, cijene, status rezervacije<\/li>\n\n\n\n<li><strong>Marketin\u0161ke platforme<\/strong> (samo ako se prijavite)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id='2-how-we-use-your-personal-data'  class=\"wp-block-heading\">2. Kako koristimo va\u0161e osobne podatke<\/h2>\n\n\n\n<p>Osobne podatke obra\u0111ujemo isklju\u010divo u legitimne svrhe ugostiteljstva:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Upravljanje rezervacijama:<\/strong> potvrda rezervacije, izmjena, otkazivanje<\/li>\n\n\n\n<li><strong>OTA i sinkronizacija kanala:<\/strong> dostupnost u stvarnom vremenu i obrada rezervacija<\/li>\n\n\n\n<li><strong>Komunikacija s gostima:<\/strong> poruke prije dolaska, vezane uz boravak i poruke nakon boravka<\/li>\n\n\n\n<li><strong>Obrada pla\u0107anja:<\/strong> sigurno rukovanje pla\u0107anjima i fakturiranje<\/li>\n\n\n\n<li><strong>Uskla\u0111enost s zakonom:<\/strong> registracija gostiju, porezne obveze, sprje\u010davanje prijevara<\/li>\n\n\n\n<li><strong>Pobolj\u0161anje usluge:<\/strong> analitika web stranice i operativna optimizacija<\/li>\n\n\n\n<li><strong>Marketin\u0161ke komunikacije:<\/strong> biltene ili ponude, samo uz izri\u010ditu suglasnost<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id='3-legal-basis-for-processing-gdpr'  class=\"wp-block-heading\">3. Pravna osnova za obradu (GDPR)<\/h2>\n\n\n\n<p>Ako se nalazite u Europskom gospodarskom prostoru (EGP), oslanjamo se na sljede\u0107e pravne osnove:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ugovorna nu\u017enost:<\/strong> obrada potrebna za upravljanje rezervacijama i uslugama smje\u0161taja<\/li>\n\n\n\n<li><strong>Pravna obveza:<\/strong> po\u0161tivanje zakona o ugostiteljstvu, porezima i registraciji gostiju<\/li>\n\n\n\n<li><strong>Legitimni interes:<\/strong> poslovne operacije, pobolj\u0161anje usluga, sprje\u010davanje prijevara<\/li>\n\n\n\n<li><strong>Pristanak:<\/strong> marketin\u0161ke komunikacije i nebitni kola\u010di\u0107i<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id='4-cookies-and-tracking-technologies'  class=\"wp-block-heading\">4. Kola\u010di\u0107i i tehnologije pra\u0107enja<\/h2>\n\n\n\n<p>Kola\u010di\u0107e i sli\u010dne tehnologije koristimo za:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Osnovni kola\u010di\u0107i:<\/strong> funkcionalnost rezervacije, sigurnost, upravljanje sesijama<\/li>\n\n\n\n<li><strong>Analiti\u010dki kola\u010di\u0107i:<\/strong> analiza performansi web stranice i pona\u0161anja posjetitelja<\/li>\n\n\n\n<li><strong>Marketin\u0161ki kola\u010di\u0107i:<\/strong> samo ako je data suglasnost<\/li>\n<\/ul>\n\n\n\n<p>Postavkama kola\u010di\u0107a mo\u017eete upravljati putem preglednika ili bannera za kola\u010di\u0107e.<br>Onemogu\u0107avanje kola\u010di\u0107a mo\u017ee utjecati na funkcionalnost web-mjesta.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id='5-sharing-of-personal-data'  class=\"wp-block-heading\">5. Dijeljenje osobnih podataka<\/h2>\n\n\n\n<p>Osobne podatke dijelimo samo s pouzdanim pru\u017eateljima usluga, uklju\u010duju\u0107i:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>OTA platforme<\/strong> (npr. Booking.com, Airbnb) za ispunjenje rezervacije<\/li>\n\n\n\n<li><strong>Upravitelj kanala \/ Pru\u017eatelji OTA sinkronizacije<\/strong> za sinkronizaciju rezervacija<\/li>\n\n\n\n<li><strong>Obra\u0111iva\u010di pla\u0107anja<\/strong> (npr. Stripe, PayPal) za sigurne transakcije<\/li>\n\n\n\n<li><strong>Alati za e-po\u0161tu i komunikaciju<\/strong> za komunikaciju s gostima<\/li>\n\n\n\n<li><strong>Pru\u017eatelji analiti\u010dkih usluga<\/strong> (npr. Google Analytics)<\/li>\n<\/ul>\n\n\n\n<p>Svi partneri obra\u0111uju podatke u skladu sa strogom povjerljivo\u0161\u0107u i ugovorima uskla\u0111enim s GDPR-om.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id='6-data-retention'  class=\"wp-block-heading\">6. \u010cuvanje podataka<\/h2>\n\n\n\n<p>Osobne podatke \u010duvamo samo onoliko dugo koliko je potrebno za:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Upravljanje rezervacijama i usluge gostima<\/li>\n\n\n\n<li>Pravne i ra\u010dunovodstvene obveze<\/li>\n\n\n\n<li>Rje\u0161avanje sporova i revizije<\/li>\n<\/ul>\n\n\n\n<p>Nakon razdoblja \u010duvanja, podaci se sigurno bri\u0161u ili anonimiziraju.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id='7-data-security'  class=\"wp-block-heading\">7. Sigurnost podataka<\/h2>\n\n\n\n<p>Primjenjujemo odgovaraju\u0107e tehni\u010dke i organizacijske mjere za za\u0161titu osobnih podataka, uklju\u010duju\u0107i:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sigurni poslu\u017eitelji i \u0161ifrirane veze<\/li>\n\n\n\n<li>Ograni\u010den pristup osobnim podacima<\/li>\n\n\n\n<li>Pouzdani sustavi tre\u0107ih strana za pla\u0107anja i OTA sinkronizaciju<\/li>\n<\/ul>\n\n\n\n<p>Unato\u010d za\u0161titnim mjerama, nijedan sustav nije potpuno siguran. Gosti bi trebali za\u0161tititi vlastite pristupne podatke.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id='8-your-data-protection-rights'  class=\"wp-block-heading\">8. Va\u0161a prava na za\u0161titu podataka<\/h2>\n\n\n\n<p>Ovisno o va\u0161oj jurisdikciji, imate pravo na:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pristupite svojim osobnim podacima<\/li>\n\n\n\n<li>Ispravite neto\u010dne podatke<\/li>\n\n\n\n<li>Zahtjev za brisanje (pravo na brisanje)<\/li>\n\n\n\n<li>Ograni\u010dite ili prigovorite na obradu<\/li>\n\n\n\n<li>Prenosivost podataka<\/li>\n\n\n\n<li>Povla\u010denje privole za marketin\u0161ke komunikacije<\/li>\n<\/ul>\n\n\n\n<p>Zahtjevi se mogu podnijeti putem dolje navedenih kontaktnih podataka. Mo\u017eda \u0107e biti potrebna provjera identiteta.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id='9-children-s-privacy'  class=\"wp-block-heading\">9. Privatnost djece<\/h2>\n\n\n\n<p>Na\u0161e usluge smje\u0161taja namijenjene su odraslim osobama.<br>Ne prikupljamo svjesno osobne podatke od djece bez roditeljskog pristanka, osim kada je to potrebno za zakonitu registraciju gostiju.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id='10-changes-to-this-privacy-policy'  class=\"wp-block-heading\">10. Izmjene ove Politike privatnosti<\/h2>\n\n\n\n<p>Ovu Politiku privatnosti mo\u017eemo a\u017eurirati kako bismo je uskladili s pravnim ili operativnim promjenama.<br>A\u017eurirana verzija bit \u0107e objavljena na na\u0161oj web stranici s novim datumom stupanja na snagu.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id='11-contact-information'  class=\"wp-block-heading\">11. Kontaktni podaci<\/h2>\n\n\n\n<p>Za upite vezane uz privatnost ili zahtjeve za prava na podatke, kontaktirajte nas na:<\/p>\n\n\n\n<p><strong>Naziv tvrtke:<\/strong> Calidum Boutique Suites<br><strong>E-po\u0161ta:<\/strong> <a>info@calidum-boutique.com<\/a><br><strong>Web stranica:<\/strong> <a href=\"https:\/\/calidum-boutique.com\/\">https:\/\/calidum-boutique.com\/<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Pravila o privatnosti za Calidum Boutique Suites Datum stupanja na snagu: 11.09.2025. Dobrodo\u0161li na https:\/\/calidum-boutique.com\/ (\u201cWeb stranica\u201d), u vlasni\u0161tvu i pod upravom Calidum Boutique Suites (\u201cmi\u201d, \u201cnas\u201d ili \u201cna\u0161\u201d). Posve\u0107eni smo za\u0161titi va\u0161ih osobnih podataka i po\u0161tivanju va\u0161e privatnosti. Ova Pravila o privatnosti obja\u0161njavaju kako prikupljamo, koristimo, dijelimo i \u0161titimo va\u0161e osobne podatke kada pregledavate na\u0161u web stranicu, [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-698","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Calidum Boutique Suites<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/calidum-boutique.com\/hr\/privacy-policy-2\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Calidum Boutique Suites\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy for Calidum Boutique Suites Effective Date: 11.09.2025 Welcome to https:\/\/calidum-boutique.com\/ (the \u201cWebsite\u201d), owned and operated by Calidum Boutique Suites (\u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d).We are committed to protecting your personal data and respecting your privacy. 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