Privacy Policy for Calidum Boutique Suites
Effective Date: 11.09.2025
Welcome to https://calidum-boutique.com/ (the “Website”), owned and operated by Calidum Boutique Suites (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or make a purchase on our Website.
1. Information We Collect
a. Information you provide voluntarily:
- Account registration: name, email address, password, phone number, billing/shipping address.
- Order details: products purchased, payment information (processed by third-party payment processors, see “Payment”).
- Communications: inquiries, feedback, reviews, customer support correspondence.
b. Automatically collected information:
- Technical data: IP address, browser type and version, device identifiers, operating system.
- Usage data: pages visited, time spent on pages, referring URLs, clicked links, interactions with the Website.
- Cookies and tracking technologies: unique identifiers, browsing behaviors, sessions, preferences.
c. Information from third parties:
- Payment processors (e.g. Stripe, PayPal): details you provide during checkout (we do not store full payment card information).
- Marketing integrations: contact or demographic data if you subscribe or opt into marketing services.
2. How We Use Your Information
We use your personal data for purposes including:
- Order fulfillment: managing purchases, sending confirmations, processing returns.
- Customer support: responding to your questions or concerns.
- Account management: creating, maintaining, and securing your account.
- Improving our Website: understanding user preferences, optimizing performance, monitoring analytics.
- Marketing and communications: sending newsletters or promotional offers with your consent.
- Legal compliance: detecting fraud, complying with laws, and enforcing terms of service.
3. Legal Basis for Processing (If GDPR Applicable)
If you’re located in the European Economic Area (EEA), our legal bases for processing include:
- Contractual necessity: processing your data to fulfill orders and manage your account.
- Consent: for newsletters or promotional messages where you have opted in.
- Legitimate interest: to operate our business, improve services, and protect against fraud.
- Legal obligation: to comply with applicable laws and regulations.
4. Cookies and Tracking Technologies
We and our third-party partners use cookies, web beacons, and similar technologies to collect usage data:
- Essential cookies: necessary for site functionality and secure login.
- Analytics cookies: help understand how visitors use the site (e.g. Google Analytics).
- Advertising/marketing cookies: used to deliver relevant ads or offers.
You may manage or disable cookies through your browser settings, though doing so may affect site functionality.
5. Third-Party Services
We may share your personal data with service providers who assist in business operations, such as:
- Payment processors (e.g. Stripe, PayPal): to handle transactions. We do not retain your full payment card details.
- Shipping and fulfillment partners: for delivering orders.
- Email/marketing platforms (e.g. Mailchimp): to send newsletters or promotional communications (if subscribed).
- Analytics services (e.g. Google Analytics): to monitor site usage and performance.
These third parties are bound to use your data only for the purposes we authorize and in accordance with this policy.
6. Data Retention
We retain your personal data as long as necessary to:
- Complete your transactions and related customer service matters.
- Comply with legal obligations.
- Support ongoing business operations and audits.
Afterward, we will delete or anonymize your information.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no transmission over the Internet or electronic storage is completely secure—please take care when transmitting information to us.
8. Your Rights (especially relevant under GDPR/CCPA)
Depending on your jurisdiction, you may have the right to:
- Access copies of your personal data.
- Rectify inaccurate or incomplete information.
- Delete your personal data (right to erasure).
- Restrict or object to processing.
- Data portability: receive data in a structured format.
- Withdraw consent for marketing communications.
- Opt out of sale or sharing of personal data.
To exercise your rights, please contact us (see Section 11). We may ask to verify your identity before acting on such requests.
9. Children’s Privacy
Our Website is not intended for persons under [13 / 16] years old (adjust to legal requirement in your jurisdiction). We do not knowingly collect or solicit personal data from minors. If you believe we have collected such data, please contact us for deletion.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be effective when posted. We encourage you to review it periodically for any updates.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: info@calidum-boutique.com
- Website: https://calidum-boutique.com/
- Business Name: Calidum Boutique Suites
